Terms Of Service

In this article, "we" means CreateSoft and "you" means the customer who purchased my software. "Terms of Service" means this Agreement.
We have the right to make changes to these Terms at any time and the new Terms of Service will be effective immediately upon being posted on the website.
By using our software, you agree to this agreement and we will provide you with services in accordance with the agreement.

1. Payment

1.1 Payment methods currently only provide PayPal, Alipay and WeChat Pay.
1.2 You must make payment before the receipt expires. Failure to arrive due to overtime payment of the order will not be processed.
1.3 The price in the shopping cart is for preview only and is subject to the bill generated during checkout.

2. Technical support

2.1 We will provide you with technical support via email, usually within 72 hours, and we will respond as soon as possible.
2.2 Technical support will try its best to solve your problem, but problems beyond our capabilities cannot be handled.
2.3 You should use it in accordance with the document and the content contained in the document will not be responded to.
2.4 The language support that technical support can provide is: English / Chinese.

3. Refund

3.1 Sorry, we currently do not have a refund policy.

4. SLA

4.1 Availability is guaranteed to be "best effort". We optimize and update the software as much as possible to ensure stability.

5. Denial of Service

5.1 We reserve the right to refuse service to a user, regardless of whether the user has newly purchased the software or is currently using the software.
We reserve this right to ensure that we can provide a safe, effective, and trustworthy software environment for the vast majority of users.